Eight years across IT ops, infrastructure, and security.

CyberSheath · Cyber Security Analyst · SOC Shift Lead

Remote

• Lead shift coverage across a multi-tenant MSSP environment, coordinating triage and escalation for concurrent client workloads.
• Triage and investigate alerts in Google SecOps and Microsoft Sentinel, applying MITRE ATT&CK framework to scope and classify activity.
• Coach junior analysts on investigation workflow, escalation criteria, and documentation standards during shift.
• Author and maintain detection runbooks; refine alert logic to reduce false-positive volume and sharpen analyst response time.
• Build internal tooling in Python and KQL to accelerate investigation and reduce manual query overhead.

Aptum · Information Security Analyst

Remote

• Performed vulnerability assessments across the environment and tracked findings through remediation.
• Monitored threat intelligence feeds for emerging and zero-day vulnerabilities; coordinated patch deployment with infrastructure teams.
• Wrote and maintained information security policies and procedural documentation to satisfy internal audit requirements.
• Applied security engineering standards to system configuration reviews and change advisory processes.

Aptum · Data Center Administrator

Remote

• Administered an enterprise data center using networking tools and command-line diagnostics.
• Configured and deployed Juniper firewalls and switches across production network segments.
• Monitored, diagnosed, and maintained critical network infrastructure to meet uptime requirements.

University of Miami · Desktop Support Technician

Florida

• Imaged, configured, and certified desktop deployments including software drivers and institutional build standards.
• Executed hardware migrations and data transfers; applied data destruction procedures when decommissioning equipment.

Broward County Government · Regional Technical Support Supervisor

Florida

• Provided Tier II technical support to end users and field technicians across county sites.
• Trained and dispatched field technicians to mission-critical government facilities, including active precincts.
• Deployed cabling infrastructure and IT systems at high-volume precinct locations.

Florida Vocational Institute · Network Technology Instructor

Florida

• Designed and delivered curriculum to prepare students for industry-standard IT certification exams.
• Demonstrated networking technology concepts through hands-on lab exercises.